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  • 01. How do I avail IP Roadlines logistics services?
    If you're interested in utilizing IP Roadlines' comprehensive supply chain and logistics services, you can reach out to us in a couple of ways. You can either fill out the contact form on our website or call our customer service desk at +91-11-47094000/47421000. We're happy to help you with your logistics needs.
  • 02. Can I ship small package through IP Roadlines?
    At IP Roadlines, we offer small package shipping services as well. Our flexible volume load shipping options are available to clients throughout India and the SAARC region. So regardless of the size of your shipment, we can help you get it where it needs to go.
  • 03. What are the Industries IP Roadline service with its logistics solutions?
    We serve clients across a variety of industries, including but not limited to FMCG, automobiles, packaging, pharmaceuticals and medical equipment, infrastructure and engineering, power and telecommunications, publishing, and apparel and lifestyle.
  • 04. How do I track my shipment?
    Once you've booked your shipment with IP Roadlines, we'll provide you with a Unique Reference Number that you can use to track your shipment in real-time on our website. This allows you to stay up-to-date on the status of your shipment throughout the entire transportation process.
  • 05. What is multi-modal shipping and how can I avail it?
    IP Roadlines offers clients the option of multi-modal shipping, which combines surface, air, and sea modes of transportation to ensure the fastest possible delivery. Our team will assess your specific requirements and advise you on whether multi-modal transport is the best option for your shipment.
  • 06. What mode should I use for single day delivery of my shipment via IP Roadlines?
    IP Roadlines offers an Express shipping solution for clients who require their shipment to be delivered in a single day. Depending on your specific requirements and the destination of your shipment, you may be able to avail this expedited shipping option from us.
  • 07. Does IP Roadlines offer international shipping?
    The IP Roadlines Group has an extensive network presence, not only in India but also in the SAARC region. In addition to our well-established network within India, we also have a strong presence in Nepal, Bhutan, and Bangladesh. This allows us to facilitate trade setups for clients in these countries, and we're proud to be the top logistics provider for Indo-Nepal transport, Bhutan logistics, and Bangladesh logistics.
  • 08. Do I need to pack my cargo before shipment?
    If you're looking to utilize IP Roadlines' logistics services, you have a couple of options when it comes to packaging your shipment. You can pre-package your shipment before engaging with us, or you can take advantage of our packaging solutions, where our team will handle the secure packaging, warehousing, and transportation of your cargo, all under a single window.
  • 09. What documents do I need for international cargo shipment?
    When it comes to international trade and shipment, each country has its own unique set of documentation requirements. With IP Roadlines, you can take advantage of our single window service for customs clearance and regulatory document compliance. Our team will guide you through every stage of the process, ensuring that you have all the necessary paperwork for Indo-Nepal logistics and any other international trade, and we'll help you to process them to ensure a seamless logistics experience.
  • 10. Does IP Roadlines provide loading/uploading and cargo management services?
    Yes. IP Roadlines offers single-window logistics solutions that include a wide range of services to clients. These services may include transport, warehousing, inventory management, cross-docking, packaging and invoicing, as well as collection of payments. By utilizing our comprehensive logistics solutions, clients can streamline their supply chain and focus on their core business operations.
  • 11. Can I ship to North-East India through IP Roadlines?
    The IP Roadlines Group has a special expertise in shipping cargo to the remote areas of North-East India, utilizing both rail and land transportation networks. In addition, clients can also take advantage of our multi-modal services for cargo shipment to various locations throughout the North-Eastern region.
  • 12. Do I need to take any special measures for shipment to Nepal from India?
    No. As a leader in India-Nepal transport, IP Roadlines offers a single window customs clearance service to clients. Through our partnership with Sugam Group, an authorized CHA of Nepal, we can help you with all the necessary documentation for customs, exports, and imports in Nepal, ensuring a smooth and hassle-free logistics experience.

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